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Terms and Conditions

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Belgium Diamonds has many happy customers in Canada.  Buying from Belgium Diamonds is the perfect choice for Canadian residents, you will enjoy big savings and the largest selection of high quality diamonds available anywhere.

General

Please read these terms and conditions (“Terms and Conditions”) carefully. By using this Web site, you agree to be bound by the Terms and Conditions described below. If you do not agree to all of these terms, please do not use this Web site or make any purchase from it. These Terms and Conditions govern your use of, and any purchase from, the Belgiumdiamonds.ca website, and constitute an agreement between you and Belgium Diamonds. Belgium Diamonds reserves the right to change or modify any of these Terms and Conditions or any policy or guideline of this site at any time, and in its sole discretion. Any changes or modification will be effective immediately upon posting of the revisions on this site. Your continued use of this site following the posting of its changes or modifications will constitute your acceptance of such changes or modifications. Therefore, you should frequently review these Terms and Conditions and any other applicable policies from time-to-time to understand the terms and conditions that apply to your use of this site. If you do not agree to the amended terms, you must stop using this site.

Payments

We offer the following payment methods:

Credit Cards: Master and Visa Cards only 3rd party secure processing. (A 4% processing charge is applied).
Bank Cards: All Bank Cards (No processing charge).
Paypal: (Transactions are limited to $1,000 USD. A 5% processing charge is applied).
Bank Wire: Bank wire payments are accepted on all orders contact us directly for details.


Shipping and Delivery

We ship worldwide via Canada Post and FedEx.  Your item will be shipped within 3 business days of receipt of payment if it is in stock at the time of purchase.

A shipping cost of $50 USD will be charged on all orders within Canada and the United States.

For shipping outside Canada or the United States region a supplementary charge will be added. This charge will be confirmed with customer before shipment.

Shipping may cost up to $200 USD depending on your purchase and location. Certain purchases enjoy free delivery.  If you want to know if your purchase is entitled to free delivery, please contact us by email at info@belgiumdiamondsltd.com

So far yet so close. With our express, fully insured shipping service, delivery takes between 3-5 business days.  You will receive your purchases directly at your doorstep.  All our shipments are fully insured and guaranteed.

If you have any questions, please do not hesitate to contact one of our Diamond and Jewellery Consultants in person at:

info@belgiumdiamondsltd.com |Local:  416.736.0888 | Toll free: 1.844.736.0888

All import taxes / duties are the buyer’s responsibility.

 

Canadian Sales Tax

The sales tax charged is as follows for orders shipped to:

Ontario – 5% GST (Goods & Service Tax) and 8% PST (Provincial Sales Tax) will be applied.
British Columbia – 5% GST and 7% PST will be applied
Saskatchewan – 5% GST and 5% PST will be applied
Manitoba – 5% GST and 8% PST will be applied
Quebec – 5% GST and 7.50% PST (applied to the sale and GST combined) will be applied
Prince Edward Island – 5% GST and 10% PST (applied to the sale and GST combined) will be applied
Alberta, Northwest Territories, Yukon Territories & Nanavut – 5% GST will be applied. There is no PST
New Brunswick, Newfoundland and Labrador and Nova Scotia – 13% HST (Harmonized Sales Tax) will be applied.

 

United States Import Duties

There is a merchandise processing fee 0.34% of the shipments value; minimum $75.00 maximum $485.00.

Examples of Processing Fees:
$2,000 USD purchase = fee $75
$10,000 USD purchase = fee $75
$20,000 USD purchase = fee $75
$30,000 USD purchase = fee $102
$40,000 USD purchase = fee $136
$50,000 USD purchase = fee $170
$100000 USD purchase = fee $340
$100,0000 USD purchase = fee $485

This fee will be paid by the customer to the courier upon receipt of shipment.

Jewellery Purchases
Unlike diamonds taxes are levied on jewellery imported into the USA.

Jewellery carries the following costs:
Entry fee $120.00
Duty 5.5% of the value
MPF 0.34% of the value
Single entry bond $3.50 per $1,000

For example a $10,000 jewellery purchase will carry $739 in fees.
This will be paid to courier with receipt of shipment.

Note
Due to the many advantages of purchasing diamonds from Belgium Diamonds, in many instances we supply USA Customers the diamonds only with customer purchasing settings at their local jeweler.

We look forward of having you as our customer. Any questions? – contact us and we will get back to you quickly.

 

Insurance

Shipping costs include full insurance.

 

Cancellation and Return Policy

Belgium Diamonds offers customers a 14-day cancellation and return policy. If you wish to cancel or return your purchase, send an email to us with your order id number and description and we will guide you through the cancellation and return process. Due to the fluctuation of the Diamond Markets, Belgium Diamonds will subtract 20% of the purchase amount (minimum $200 USD) for processing, handling and market fluctuations from the reimbursement amount. Reimbursement on certain diamonds may take up to 90 days (if you want to know if the diamond you purchased is in the 90-day refund category please send us email with diamond ID before purchase).

 

Special Diamond Orders and Custom Design

Deposit of 35% will be charged when you place a special diamond order or request a custom designed product. This deposit will not be reimbursed if order is cancelled or returned.

 

“On Hold” Deposits

“On hold” deposits to guarantee jewellery and/or stone availability will not be reimbursed in case of cancellation of the purchase by the customer.


Purchase Approval

All purchases are subject to the final approval of Belgium Diamonds.  If the item(‘s) purchased are not available, Belgium Diamonds will offer a replacement item.  If the customer does not accept the replacement item, customer will receive a 100% payment refund.